Your story. Your privacy. No exceptions.
We know how vulnerable it feels to share your inner world. That's why we built Innuro with your privacy and safety at the very core — not as an afterthought.
What happens to your data
Let's be clear about how we handle your most personal information.
Voice audio is processed for the session
When you speak to Innuro, audio is processed during the active session. Transcripts, session records, and the insights you build can be retained so the product works.
Protected with access controls
Your data is protected in transit and by hosted storage controls. Authorized access is limited and audited where implemented; we do not claim staff unreadability yet.
You can leave anytime
Request an export or deletion for the data classes our privacy flows support today. Some operational records, analytics, and processor logs have separate retention paths.
We don't sell your data. Ever.
Your personal information is not for sale. We make money from subscriptions, not from selling you.
Change your mind anytime
Your understanding evolves — and so should your insights. Take back what doesn't fit anymore.
Undo a session
Shared something you regret? When eligible, undo can retract recent session effects from future insights. Original records may still exist until supported deletion flows run.
Flag what doesn't fit
See a pattern that doesn't feel right? Flag it. We'll exclude it from future insights while keeping your history intact.
Your insights evolve with you. That's how it should be.
Every insight traces back to your words
We don't tell you what to think. We show you what you said — and the principles behind our observations.
Tap any insight to see:
- The exact sessions and words it came from
- The thinking behind the observation
- What the pattern connects to — and why
Our principle
Innuro's observations are grounded in established psychological frameworks. We never claim to know you better than you know yourself — we just help you see patterns.
How we ground our observations
Every observation is built on a clear foundation:
Observations draw on well-established psychological understanding
Every observation traces back to things you actually said
Flag anything that doesn't feel right — your judgment comes first
Tap any observation to see where it came from and why
Tap any insight to see where it came from and what it's built on.
Advice, but responsibly
Yes, Innuro suggests actions. But every suggestion is rooted in your own patterns, transparent about where it came from, and always under your control.
Rooted in understanding
Every suggested action connects to something real in your story — a pattern, a trigger, a connection you've shared. Nothing comes out of thin air.
See where it came from
Tap any suggestion to see why we're offering it — the patterns it connects to, the sessions it draws from, and what you actually said.
Undo and correct
Don't like a suggestion? Dismiss it. Think an insight is wrong? Flag it. Innuro learns from your feedback and adapts.
We suggest. You decide. Nothing happens without your choice.
What happens if things get hard
Sometimes journaling brings up difficult feelings. We've built Innuro to recognize when you might need more support.
What we do
- If something you share suggests you might be struggling, we'll gently check in
- We won't overreact or interrupt you unnecessarily
- If you mention a crisis, we'll make sure you know where to get help
What we don't do
- We don't call anyone without your consent
- We don't lock you out of the app
- We don't pretend to be a substitute for professional help
What Innuro is — and isn't
We're a companion for self-understanding — not a replacement for professional care.
The difference:
Many users share what they discover with a professional to make those conversations richer. We love that.
If you're in crisis right now
Please reach out for help immediately. You don't have to face this alone.
Ready to start safely?
Your privacy is protected. Your story is yours. And we're here when you're ready.