Your story. Your privacy. No exceptions.
We know how vulnerable it feels to share your inner world. That's why we built Innuro with your privacy and safety at the very core — not as an afterthought.
What happens to your data
Let's be clear about how we handle your most personal information.
Your voice is never saved
When you speak to Innuro, we listen for meaning — then delete the audio immediately. We keep only the text and the insights you've built together.
Everything is encrypted
Your data is protected both when it's stored and when it's moving. No one at Innuro can read your journal entries.
You can leave anytime
Download everything you've shared in a single file. Or delete your account and all associated data permanently. It's your choice.
We don't sell your data. Ever.
Your mental health information is not for sale. We make money from subscriptions, not from selling you.
Change your mind anytime
Your understanding evolves — and so should your insights. Take back what doesn't fit anymore.
Undo a session
Shared something you regret? Within 24 hours, you can undo your last session completely — like it never happened.
Flag what doesn't fit
See a pattern that doesn't feel right? Flag it. We'll exclude it from future insights while keeping your history intact.
Your insights evolve with you. That's how it should be.
Every insight shows its work
We don't tell you what to think. We show you what you said — and the principles behind our observations.
Tap any insight to see:
- The exact sessions and words it came from
- Which psychological principle informed it
- How confident we are — and why
Our principle
Innuro's observations are grounded in established psychological frameworks. We never claim to know you better than you know yourself — we just help you see patterns.
Evidence tiers you'll see
Every methodology reference shows its foundation:
Based on clinical practice guidelines (APA, NICE)
Supported by meta-analysis or systematic review
Validated in randomized controlled trials
Grounded in established psychological frameworks
Tap any insight chip to explore the methodology behind it.
Advice, but responsibly
Yes, Innuro suggests actions. But every suggestion is grounded in evidence, transparent about its source, and always under your control.
Grounded in methods
Every suggested action ties back to an established psychological approach — CBT, ACT, DBT, or others. You can see the methodology behind each suggestion.
Evidence you can see
Tap any suggestion to see why we're recommending it — the patterns it addresses, the sessions it draws from, and how confident we are.
Undo and correct
Don't like a suggestion? Dismiss it. Think an insight is wrong? Flag it. Innuro learns from your feedback and adapts.
We suggest. You decide. Nothing happens without your choice.
What happens if things get hard
Sometimes journaling brings up difficult feelings. We've built Innuro to recognize when you might need more support.
What we do
- If something you share suggests you might be struggling, we'll gently check in
- We won't overreact or interrupt you unnecessarily
- If you mention a crisis, we'll make sure you know where to get help
What we don't do
- We don't call anyone without your consent
- We don't lock you out of the app
- We don't pretend to be a substitute for professional help
Innuro is not therapy
We're a companion for self-understanding — not a replacement for professional mental health care.
The difference:
Many users share their NeuroSphere with their therapist to make sessions more productive. We love that.
If you're in crisis right now
Please reach out for help immediately. You don't have to face this alone.
Ready to start safely?
Your privacy is protected. Your story is yours. And we're here when you're ready.